Lisa's Companions and Caregivers

FREQUENTLY ASKED QUESTIONS

DO I NEED TO HIRE A HOME HEALTH AGENCY THAT IS LICENSED BY THE STATE

Yes, all home health agencies must be licensed by the state of N.J.


Why It Can Be Dangerous to Hire Caregivers Under the Table There's no question that when you peruse the ads for an in-home caregiver on Craigslist or other online sites, or you discuss the costs of hiring an aide with a geriatric care manager, the wages charged by independent caregivers are lower. And certainly paying an hourly wage without taking out taxes -- known as paying "under the table" -- saves you even more money while allowing your caregiver to take home a bigger paycheck. But unfortunately, it's not as simple as that, because there are numerous risks and hidden costs involved in paying a caregiver under the table. Here are the dangers to consider before entering into an under-the-table arrangement. 1. You're breaking the law. Sorry, but it's true, and it's best to face the fact up front. When you hire an in-home caregiver, the IRS considers that person your employee if you pay her more than $1,800 in a calendar year. This means the IRS holds you responsible for withholding and paying taxes, which include income tax, Social Security, Medicare, and other state and federal taxes and benefits. Some families try to get around this by labeling a caregiver a "contractor," in which case you file a W-9 recording the annual total of your caregiver's wages, and she's then responsible for paying taxes. However, few caregiver relationships meet the IRS's definition of a contractor, and the government is cracking down on enforcing this issue. If you choose to go completely under the table, you and the caregiver together are defrauding the government of taxes and benefits. If you're considering going this route, it's a good idea to talk to an accountant or lawyer to learn about the legal and financial rules about hiring in-home help and the possible consequences of ignoring them. 2. You could pay more down the line. As an employer, you were legally required to pay taxes for your employee. This means that if you get caught by the IRS, you'll be responsible for paying back taxes, including interest and penalties. These taxes and penalties accrue each year, so if you hire a caregiver for several years, or if you get caught years later, or both, the penalties can be very steep. You might think there's little chance of getting caught, but you'd be wrong. You can get caught during an audit of your taxes or as a result of a caregiver's future actions, such as if she seeks unemployment compensation or in some other way reports the job.  3. An under-the-table caregiver is harder to verify. Home-care agencies and most registries conduct background checks and use verification services to make sure caregivers don't have a criminal history or any other issues you should know about. Often registries and agencies also check driving records and make sure caregivers have valid licenses. Many professional caregivers (who typically ask to be paid over the table) are also licensed and bonded, giving you the security of knowing that they've undergone professional training and that these checks have been performed. If you hire someone on your own, you'll need to do all this yourself, and it's unlikely the results will be as satisfying. Of course you'll ask for and check references, but the less legal your arrangement, the greater the chance that your caregiver candidate could be padding her resume or faking references. 4. You're not protected from disability claims. Many professional caregivers are bonded and carry disability insurance in case of injury. Under-the-table caregivers are unlikely to come with these safeguards. If your caregiver is not bonded and insured, you could be liable if she gets hurt or disabled from an injury or accident she suffers on the job. By hiring under the table, you have little protection if she chooses to seek damages. Yes, it's unlikely, since the fact that she agreed to an under-the-table agreement may prevent her from coming forward, but it has happened. 5. The risk of theft is higher. Think about it -- if your relationship with your caregiver is illegal, which means it's in some sense secret, your caregiver knows there's less chance that you'll report abuse, theft, or other problems. The feeling of being able to "get away" with more can lead to serious problems down the line that you don't want to deal with. 6. You may have to deal with high turnover. According to geriatric care managers and other experts in senior care, caregivers hired under the table have much higher turnover than caregivers hired through agencies or registries, or even those hired independently but employed legally. It makes sense -- there's no paperwork to document the job, therefore no hassle to leaving and finding another. Without a contract or any legal agreement, you're not protected from someone simply quitting with short or no notice. This is probably the least of your worries, given the seriousness of some of the issues above, but you don't want a frail or ill loved one left without care available. 



IS THERE A MINIMUM AMOUNT OF HOURS PER VISIT?

Yes, we require a minimum of 3 hours per visit. We are also available 24 hours a day if your loved one requires more care. We are available to answer any questions 24 hours a day, 7 days a week including holidays.


DO I HAVE TO SIGN A CONTRACT?

No, you do not sign a contract but we do have an agreement that is non-binding and can be canceled at anytime. This agreement, just familiarizes you with our practices, what you can expect from us and what is required from you.


DO YOU HIRE INDEPENDENT CONTRACTORS?

Absolutely NOT !!! All of our caregivers are our employees. We pay all of their local, state and federal withholding taxes along with workman's compensation. All of our employees are bonded and insured and go through an extensive screening processes BEFORE being hired. We perform nationwide background checks, motor vehicle checks and drug testing and once they are hired, these checks are performed continuously every three months during their employment.


WHAT TYPES OF BACKGROUND CHECKS DO YOU DO ON YOUR EMPLOYEES?

 

New caregiver candidates are rigorously interviewed in person to determine their eligibility as a Lisa's Companions caregiver. If the caregiver’s attitude, background, knowledge, training and skills meet our requirements, we proceed with a thorough reference and background check. Many home care organizations do only cursory background screenings when recruiting caregivers. Some perform none at all. Currently, there is no New Jersey law requiring them to do so, but we feel strongly that this is a necessary step in ensuring the best quality caregivers available. We perform a comprehensive five-point background check to review a prospective caregiver’s background including:

 

Social Security Number Trace:used to match a prospective caregiver’s name with their SSN and determine counties in which the prospective caregiver has resided.

County Criminal Search examines criminal records at the county level to uncover any criminal prosecutions within the last seven years.

National Criminal Database Search used as a supplemental search to help ensure there are no criminal histories outside the locations uncovered by the County Criminal Search. This search covers most of the United States.

Motor Vehicle Report performed to uncover motor vehicle-related violations such as Driving Under the Influence (DUI), suspended license and accidents, as well as other violations.

Sex Offender Search examines the past of every prospective candidate for any sex-related crimes. While most of these crimes are typically uncovered in the County Criminal Search, we go a step further and search the U.S. Department of Justice Sex Offender Website, New Jersey Department of Justice Megan’s Law Website and other historical data


WOULD YOU SEND THE SAME CAREGIVER EVERY DAY?

Yes, we send the same caregiver everyday. We feel that it is important for the senior and the caregiver to develop a relationship and good rapport. Once the senior and caregiver bond, it is vitally important to nuture that relationship so that a trust and routine is established. Particularly, with Alzheimer and Dementia patients, this is of the utmost importance since they are easily confused and we want to keep them as calm and content as possible.


HOW ARE SERVICES PAID?

Our services are all private pay. Unfortunately, at this time, medical insurances do not pay for non-medical home care. We mail our invoices weekly and can be paid with check, debit cards, Visa, Mastercard and Discover. We can also set up automatic payments deducted directly from your credit or debit card.


DO YOU KEEP IN CONTACT WITH THE FAMILY?

Yes in a number of ways. First, all of our caregivers keep a journal at the clients home. In this journal, they take note of any changes that they notice in mood, behavior, hygiene, nutrition and medication which the family should be made aware of. It is a way for the family to be kept up to date on any progress made and it encourages the family who may have questions or comments to also write in this journal. Secondly, upon request, we will email the family regarding any important information that the family should be made aware of, like Dr appointments, reports during the Dr's visits and to just keep the family updated on the seniors progress. And thirdly, the family can contact the office ANYTIME via email or phone and inquire about their family members status.