FREQUENTLY ASKED QUESTIONS
Lisa's Companions and Caregivers, Personal Assistant Services
ARE YOUR STAFF HOME HEALTH AIDS?
Our employees are trained in many different fields depending on the employee. Some are experienced in working with seniors, some with children, it just depends on what needs you are looking for. But they are not licensed health care providers, not LPN's or Nurses or nurses aids.
DO YOU HIRE INDEPENDENT CONTRACTORS?
Absolutely NOT !!! All of our support aids are our employees. We pay all of their local, state and federal withholding taxes along with workman's compensation. All of our employees are bonded and insured and go through an extensive screening processes BEFORE being hired. We perform nationwide background checks, motor vehicle checks and drug testing and once they are hired, these checks are performed continuously every three months during their employment.
DO YOU DO BACKGROUND CHECKS ON ALL EMPLOYEES?
WOULD YOU SEND THE SAME SUPPORT AIDE EVERY DAY?
Yes, we try our best to send the same support aide everyday. We feel that it is important for the senior and the support aide develop a relationship and good rapport. Once the senior and support aide bond, it is vitally important to nurture that relationship so that a trust and routine is established.
WHOSE CAR DOES THE EMPLOYEE USE FOR TRANSPORTATION?
The employee can use whatever car the client wishes. If they drive their own car we do have a small fee per mile to help cover gas for the employee.
HOW ARE SERVICES PAID?
Our services are all private pay. Unfortunately, at this time, medical insurances do not pay for this service. We mail our invoices weekly and can be paid with check, debit cards, Visa, Mastercard and Discover. We can also set up automatic payments deducted directly from your credit or debit card.